The hotel offers amenities for your comfortable stay and unforgettable experiences
Cozy Comfort
“The room was spacious and had a comfortable bed that made my stay incredibly relaxing.” view full review
Delicious Breakfast
“Breakfast was delivered to my room and it was still warm, with a great selection that made for a good start to the day.” view full review
Handy Parking
“The private parking space was a huge plus, making it easy to explore the area without worrying about my car.” view full review
Luxurious Bathing
“The large bathroom with a jetted tub offered a perfect retreat after a long day, adding a touch of luxury to my stay.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Ski storage
Allergy-free rooms
Lift
Currency exchange
Hairdresser
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Ski school
Hiking
Golf course
Guest Parking
Electric kettle
Services
Pet amenities available
Housekeeping
Laundry
Dry cleaning
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Board games
Spa & Leisure
Sauna
Beauty treatment
Room features
Heating
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
208 Caribou Street,
Banff,
Canada,
T1L 1C1,
Alberta
Map view
208 Caribou Street,
Banff,
Canada,
T1L 1C1,
Alberta
City landmarks
Museum
Cave and Basin National Historic Site
2.2
km
Museum
Buffalo Nations Luxton Museum
740 m
Museum
Banff Park Museum National Historic Site
910 m
Waterfall
Bow Falls
1.6
km
Buffalo St
Surprise Corner
740 m
107 Tunnel Mountain Drive
Banff Centre for Arts and Creativity
1.4
km
Garden
Cascade of Time Garden
670 m
107 Tunnel Mountain Drive Glyde Hall
Walter Phillips Gallery
950 m
Public Building
Parks Administration Building
640 m
405 Spray Ave
Fairmont Banff Springs
2.0
km
Vermilion Lakes Road
Vermilion Lakes
2.4
km
Nearby
Museum
Whyte Museum of the Canadian Rockies
210 m
24km (15 miles) north of Banff
Lake Minnewanka
490 m
Gallery
Canada House Art Gallery
50 m
Banff Avenue
Banff Avenue
470 m
Little Beehive
80 m
Gallery
Willock & Sax Gallery
50 m
Church
St. Paul's Presbyterian Church
210 m
Museum
The Historic Luxton Home Museum
200 m
Gallery
All In The Wild Gallery
210 m
317 Banff Ave
Canadian Ski Museum West
230 m
Gallery
About Canada
240 m
305 Squirrel Street Corner of Lynx & Squirrel Street
Saint Mary's Parish Banff
330 m
Johnson Lake Road
Johnson Lake
470 m
Bourgeau Lake
470 m
Bow River Trail
470 m
Park
Central Park
320 m
National Park
Banff National Park- Visitor Center
470 m
Shopping Area
Cascade Shops
270 m
Bear Street
30 m
Restaurants
Banff National Perk Coffee House
40 m
220 Bear St
COWS Banff
140 m
134 Banff Avenue
Evelyn's Coffee Bar
180 m
215 Banff Ave P.O Box 238
Ramen Arashi
130 m
215 Banff Avenue 2nd Floor
Aardvark Pizza & Sub
120 m
304 Caribou St # A
Starbucks
180 m
225 Banff Avenue
Tommy's Neighbourhood Pub
230 m
120 Banff Ave
Evelyn's Too
670 m
229 Bear Street
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
7.6/10
Very good
Rooms
7.3
Location
9.0
Service
8.3
Dining
6.9
Guest reviews
7.6/10
based on 9 reviews
8.6
8.6/10 based on 1126 reviews
Leslie
United States,
February
2024
7.0/10
I had a mixed experience at the hotel. The rooms were a bit noisy due to poor insulation and street noise coming in, but the service was top-notch and the location was convenient for exploring the area. The dining options were somewhat limited, and the facilities could use some improvement.
Rooms
5.0
The rooms were quite noisy, with sounds from adjacent rooms and hallway disturbances disrupting my sleep.
Service
9.0
The service was excellent, especially in finding alternative parking and accommodating our requests.
Location
8.0
The location was convenient, with easy access to nearby attractions and beautiful views near a small river.
Dining
6.0
The dining options were limited, with some dishes poorly cooked, but there were some good selections like fresh fruit and pastries.
Facilities
7.0
The facilities were adequate but could be improved for a more enjoyable stay.
Deborah
United Kingdom,
December
2023
7.6/10
My stay at the hotel was a mix of comfort and inconvenience. The room, though clean and nicely decorated, faced a noisy dumpster area, making mornings less enjoyable. The hotel staff were welcoming and helpful, but the peak tourist season had its impact. The central location was perfect for exploring Banff, but some amenities could be improved. Dining was satisfactory, albeit with limited choices at times.
Rooms
7.0
The room with 2 queen beds was comfortable, extremely clean, and nicely decorated. However, being positioned next to the alleyway where bins were emptied at 6.30 am made it very noisy and offered a horrible view.
Service
8.0
The staff were fantastic, leaving a lovely 'congratulations on your honeymoon' card and a bottle of bubbly which was a wonderful touch. They made inquiries and check-in/out really easy, but the high tourist season did have an impact.
Location
9.0
The location was great, right in the middle of Banff, offering easy access to downtown attractions, restaurants, shops, and even the bus stops for ski areas. A happy place to stay close to everything but with room for improvement in the amenities offered.
Dining
7.0
The dining experience was good and plentiful, with delicious options available between 06:30 and 10:30. Despite being satisfactory, wider choices could enhance the overall experience.
Facilities
7.0
The facilities were adequate, offering necessary services like dry cleaning, housekeeping, and laundry. Value for money could be improved considering the room's shortcomings.
David
United Kingdom,
November
2023
8.2/10
The hotel's location is excellent, close to downtown Banff with fantastic dining options nearby. The rooms, though spacious with comfortable beds, could benefit from a mini-fridge. The service was top-notch, with helpful staff ensuring a pleasant stay. The dining was satisfactory but lacked variety. Overall, a great value for money stay in a convenient location.
Rooms
8.0
The room was huge with 2 double beds, very comfortable but slightly dated.
Service
9.0
The staff was extremely helpful and accommodating, even offering an upgrade when needed.
Location
9.0
The location is excellent in downtown Banff, close to everything you need for a comfortable stay.
Dining
7.0
The breakfast was adequate, offering a selection of items but could have more variety.
Facilities
The hotel provides basic facilities ensuring a convenient stay for guests.
Albert
United Kingdom,
October
2023
8.2/10
The hotel is located at the inner part of the building, facing a garage view with old mattresses and tires, but it was quiet. The room was clean although not soundproof. The service was very friendly and helpful guiding me to a local hike, even though the dining could offer more choices. The location is excellent in downtown Banff, walking distance to various attractions, shops, and restaurants.
Rooms
7.0
The room was clean but not soundproof, facing a garage view with old mattresses and tires.
Service
9.0
The service was very friendly and helpful, pointing me to a great local hike.
Location
10.0
The location is excellent in downtown Banff, close to attractions, shops, and restaurants.
Dining
7.0
The dining was decent, but could have more variety.
Facilities
8.0
Facilities were basic but sufficient for a comfortable stay.
Iain
United Kingdom,
October
2023
8.4/10
The hotel is in a prime downtown Banff location, just off the main street, close to shops with a welcoming ambiance. The rooms provided were spacious and comfortable, albeit slightly dated in decor. The service from the helpful staff members was top-notch. The dining experience offered a good variety of breakfast options, though a few more choices could enhance the experience. Overall, a value-for-money stay with minor room layout inconvenience and a hint of neglect in the building's upkeep.
Rooms
8.0
The rooms were a perfect size with 2 queen-sized beds, a desk, and TV, offering a comfortable stay. However, the stair climb down to the bathroom without soft lighting was inconvenient.
Service
9.0
The staff were very friendly and helpful, providing knowledgeable guidance about the local area, contributing to a pleasant stay experience.
Location
9.0
The hotel's location in downtown Banff was excellent, being just off the main street and close to all desired amenities and attractions.
Dining
8.0
The dining experience offered a great selection with pastries, coffee, bagels, toasts, cereal, oatmeal, fruits, HB eggs, and yogurt, although a few more choices like scrambled eggs could enhance the options.
Facilities
8.0
The facilities, including dry cleaning, housekeeping, and laundry services, met expectations, contributing to a convenient stay.
C.
United States,
June
2023
7.8/10
For our 10th anniversary, we were delighted to find a spotlessly clean room with a comfy bed and provided drink making facilities. However, the sound insulation was lacking, and the noise from adjacent rooms and outside disturbances impacted our stay.
Rooms
8.0
The room was spotlessly clean and well maintained with a very comfy bed. Drink making facilities were provided.
Service
7.0
The staff was helpful and obliging, guiding us efficiently to our room.
Location
9.0
The location was great, near the high street and backing into a quieter area with nice restaurants and coffee houses.
Dining
7.0
The dining was basic but adequate for the price, offering a good start to the day.
Facilities
The hotel had the necessary facilities for a comfortable stay.
Richard
United Kingdom,
June
2023
8.2/10
My stay at the hotel was a mix of great location and some room for improvement. The rooms were huge and had a fantastic balcony, but the sound insulation wasn't the best, leading to some noise issues. The service was exceptional, with efficient and friendly staff. The dining experience was adequate but could be enhanced. The location was central to Banff, offering fantastic views and a quiet atmosphere, though the room rate could be reconsidered.
Rooms
8.0
The room was huge with 2 double beds and a fantastic balcony.
Service
9.0
The staff was exceptionally efficient, friendly, and accommodating.
Location
9.0
The hotel is centrally located in Banff, offering fantastic views and a quiet environment.
Dining
7.0
The dining options were basic but served the purpose.
Facilities
8.0
The hotel offers dry cleaning, housekeeping, and laundry services.
Reginald
United Kingdom,
June
2023
6.6/10
The hotel is centrally located in Banff, offering easy access to downtown and various attractions. The rooms were small and the heat was difficult to adjust, but the staff were accommodating in addressing issues. The dining area was basic with limited choices, and the history of the hotel added to its charm.
Rooms
6.0
The rooms were small, and adjusting the heat was a challenge.
Service
7.0
The staff were accommodating and responsive to our needs.
Location
9.0
The hotel's central location in Banff was convenient for exploring the town.
Dining
5.0
The dining area was basic with limited choices but served its purpose.
Facilities
6.0
The hotel lacked standout facilities but offered a cozy atmosphere.
John
United States,
May
2023
8.4/10
The hotel is right in the heart of Banff, just a stone's throw away from the main road and all the shops. The rooms were cozy and spotless, with a charming view of a peaceful courtyard, though the back alley smells from the kitchen could be a bit bothersome at times. The staff went above and beyond, allowing us to store our luggage before check-in and even overnight due to flight delays.
Rooms
9.0
I loved how quiet and clean the rooms were, plus the cute themed decor added a nice touch.
Service
8.0
While the staff were extremely friendly and professional, they could work on keeping the noise levels down in the late evenings. Nevertheless, they were very helpful with all our queries and gave great recommendations for exploring the area.
Location
9.0
The location is top-notch, being right in the center of Banff, within easy reach of all the shops and entertainment spots but a bit tricky to find initially. It's perfect for exploring the town and enjoying the calm Bow River.
Dining
8.0
Breakfast was delightful with a good selection, though a few more varieties could enhance the experience, maybe some additional egg options or bread choices.
Facilities
8.0
The hotel's dining options were enjoyable, offering a variety of breakfast items but could expand the selection further. The location is superb with the hotel right in Fort Langley, providing a superb backdrop to enjoy during your stay.
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